Introduced in 2009, the Waste Training Institute (WTI) is designed to help employees in small, medium and large waste services companies run their businesses more effectively.  Unlike other business training options, these workshops are specific to the waste industry and are organized by waste industry veterans, who know what you do each day.

Past WTI workshops are available on the Waste Training Institute website (www.wastetraininginstitute.com). This online library enables you to benefit from these valuable workshops from your computer or handheld mobile device.  Many of the 2011 workshops will build on these past workshops, so, in some cases, participants are urged to view these workshops in advance of this year’s WTI.

WTI 2011 workshops are offered in either a 90-minute or a 3-hour format.  There are 3 3-hour workshops and 3 90-minute workshops this year plus more available OnDemand via the WTI website. Registration for any of the WTI workshops includes free admission to the WasteExpo exhibit hall and one ticket to the WasteExpo Welcome Reception.

Waste Training Institute 2011 Workshops:

Monday:	NIMBY’s and the Politics of the Permitting Process – 1:45-3:15pm
Tuesday:	Safety Update and Right Side vs. Left Side Driving – A Comparison of Risks – 10:30am-12noon The Influence of Job Satisfaction on Operational Effectiveness – 1:45-4:45pm
Wednesday:	The Leader in You – 10:15-11:45am Measuring Your Effectiveness and Improving Productivity – Part 2 (WT6) - 1:45-4:45pm Sponsored by:

NIMBY’s and the Politics of the Permitting Process (WT2)

Monday, May 9.  1:45-3:15pm
$150 non-member/$135 member before April 8

Whether you are seeking to permit a new landfill or expansion or securing a hauling contract, the Not In My Back Yard (NIMBY) crowd can delay or derail the best‐laid plans. Understanding – and managing – local politics can help secure the necessary permits.  This 90-minute workshop is designed to highlight real‐world community and public relations techniques designed to overcome permitting challenges. We will focus on opportunities applicable to landfill owners, operators, and haulers of any size. These lessons will also benefit anyone experiencing a “flow control” issue in their market. Landfill owners and operators have a good story to tell, yet they can be vilified during the permitting process. Landfills, transfer stations, and haulers provide a necessary service to the municipalities and surrounding areas in which they operate. Yet there will always be vocal critics. How can effective public relations, outreach, and education overcome these negative attitudes and minimize opposition? Tactics will be based around the following ideas: pre‐empting negative information;  sharing positive information and education; handling angry constituents; managing elected officials; dealing with the press; strategic sponsorships and events; and utilizing the resources around you. We will include real‐world case studies of best (and some worst) practices. We will close with time for “question & answer” and encourage you to discuss real-world and hypothetical examples of how to apply our tactics.

Workshop Leader:  Darden Copeland

Darden Copeland is the Managing Partner of the Calvert Street Group, a consulting firm specializing in land-use, grassroots advocacy, lobbying, strategic communication, and political consulting.  Copeland specializes in overcoming NIMBY opposition for controversial land-use entitlement projects such as landfills, rock quarries, hospitals, shopping centers, casinos, wind farms, and entertainment venues.  He has advised a number of fortune 500 companies on a multitude of political and regulatory issues.  Before forming the Calvert Street Group, Copeland managed and oversaw land-use “site fights” across 23 states and Canada.  He has worked on political campaigns across the U.S., serving as campaign manager for some of the nation’s most contested electoral races. He has lectured on politics, grassroots organizing, and land-use before Fortune 500 companies, law firms, universities, and the Center For American and International Law.  He has presented to numerous NSWMA conferences and is a member of WASTEC; American Wind Energy Association (AWEA); Urban Land Institute (ULI); and the International Council of Shopping Centers (ICSC).

Safety Update and Right Side vs. Left Side Driving – A Comparison of Risks (WT3)

Tuesday, May 10. 10:30am-12noon
$150 non-member/$135 member before April 8

In this 90-minute workshop, the leaders of the 2010 “Running An Effective Driver Safety Program” workshop (available in the WTI Library at www.wastetraininginstitute.com) return with an update on the waste industry’s fatality and injury data and top regulatory issues, and a  focused look at an important safety issue.  Attendees will hear about the most common causes of fatal accidents and how to prevent them.  Lane change and sideswipe accidents occur frequently in the waste industry.   The size of a solid waste truck creates significant blind spots, which can lead to accidents, but unlike other large commercial vehicles, waste trucks can be driven from both the left and right side of the cab.  This unique capability creates unusual problems for drivers, and there is little data available that contrasts the risks of right-side driving with that of left-side driving.  DriveCam, with its ability to access millions of risky driving events, will share with the audience the findings of recent research on this topic. How common are right-side accidents vs. left-side accidents?  Which risky driving behaviors and accidents occur more often during right-side driving vs. left-side driving?  And, most importantly, what can be done to reduce the number of accidents from occurring due to both right-side and left-side driving?  In addition to an in-depth discussion about this new and previously unreleased information, attendees will participate in the analysis of some risky driving incidents.

Workshop Leaders: Del Lisk, DriveCam and David Biderman, NSWMA

Del Lisk serves as vice president of safety services for DriveCam Inc. In this role, he is responsible for developing safety policy and procedures and overseeing training for DriveCam’s fleet customers. His duties include administering the DriveCam Certification Program and directing the DriveCam Academy. Prior to joining DriveCam, Lisk spent 21 years with Smith System Driver Improvement Institute, a leader in professional driver training. Most recently, he served six years as company president. While at Smith Systems, Lisk developed fleet safety programs and personally delivered training to more than 10,000 fleet drivers.

David Biderman is General Counsel and Safety Director for the National Solid Wastes Management Association (NSWMA).  NSWMA is a national trade association that represents the waste industry and has members in all fifty states.  David is responsible for the NSWMA Safety Program, including the Be Safe, Be Proud safety videos and Safety Monday, the Association’s weekly safety newsletter, and is a frequent speaker and instructor on safety and OSHA compliance issues.  He runs the association’s Safety Committee, which includes representatives from nearly 40 companies and local governments, and writes a monthly safety column for Waste Age magazine.  Before David joined EIA in 1997, he practiced environmental law at Steptoe & Johnson, a Washington, D.C. law firm, where he worked for more than eight years, focusing on environmental, health and safety, and transportation issues.

The Influence of Job Satisfaction on Operational Effectiveness (WT5)

Tuesday, May 10.  1:45-4:45pm
$300 non-member/$270 member before April 8

This 3-hour workshop calls attention to the factors that have the greatest effect on job satisfaction, organizational commitment, and talent retention.  You will learn workable and practical strategies to align human capital with business objectives.  Topics will include: sound hiring practices, communications, reward systems, teambuilding, employee engagement, policy administration, procedural justice, pride, meeting employee expectations, respect, recognition, performance evaluation, safety, housekeeping, and talent management.  Further, the important link between these factors and operational efficiency will be revealed.

The Leader in You (WT4)

Wednesday, May 11.  11:15-11:45am
$150 non-member/$135 member before April 8

In this 90-minute workshop, you will explore how your talents compare with the leadership traits and characteristics that make a difference.  You will see that all leaders are incomplete and learn how to further develop essential skills. You will learn how to match your leadership style with employees’ fundamental needs and expectations to improve operational efficiencies, customer service, and competitive advantage. Topics to be discussed include:  Defining Leadership; Styles of Leadership and How They Work for You; Assessment of Your Leadership Style (Exercises); Stop This Behavior; Thou Shall Not’s; Things to Do Every Day.  Further information, including an initial outline of the workshop, is available at www.wastetraininginstitute.com.

Both The Influence of Job Satisfaction on Operational Effectiveness (WT5) and The Leader in You (WT4) are part of a two Workshop series being offered this year on Leadership & Organizational Development Skills – both presented by Ken Baylor.  Both workshops present dynamic learning opportunities for participants seeking enhanced leadership and organizational development skills. You will learn how to improve operational effectiveness and how to build a sustainable, competitive advantage in the marketplace.  The proven content is based upon decades of highly successful industry experience and complementary scholarship.

Workshops Leader:  Kenneth Baylor, Advanced Leadership Solutions, LLC

Dr. Ken Baylor is a former waste industry executive with a distinguished record of motivating high performance and leading organizations through profitable growth. At Ft. Lauderdale based Republic Services, he served as an officer and vice president for well over a decade. Earlier, he was at Waste Management where he held several corporate and field leadership positions as the company rapidly grew from $2.1 billion to $11.3 billion in annual revenue.  For many years he has shared his expertise in Waste Age as well as at national and regional conferences on topics such as leadership, organizational behavior, employee relations, rewards systems, talent retention, communications, merger integration, and effective change management. He has also chaired multi-employer labor negotiations for hauling associations in major markets across the nation. The NSWMA recognized Ken's leading voice in the promotion of pride in the waste industry with the 2006 Distinguished Service Award. Through his management practice at Advanced Leadership Solutions, LLC, he continues to focus on the research and development of practical strategies which best align human capital with the business objectives of employers in the waste management industry.

Measuring Your Effectiveness and Improving Productivity – Part 2 (WT6)

Wednesday, May 11.  1:45-4:45pm
$330 non-member/$300 member

A wise man once said “If you don’t measure it, you can’t manage it,” and no statement is more accurate in describing the life of today’s solid waste hauler. This statement was the foundation for Part 1 of this workshop, held last year and available on the WTI website (www.wastetraininginstitute.com). This 2011 workshop, which will start with a brief recap of the Part 1 workshop, has been expanded to three hours as we discuss the applicability and effectiveness of what will likely be the rage of the Dallas Expo -- technology!  RFID, GPS, in-cab computers, and route optimization have all become industry buzz words, but do they really deliver a return on your investment? We learned last year how important tracking productivity was to the profitability of your hauling company. By exploring a number of solutions available today, this session will help you weed through the techno-talk to discover how technology can positively impact your businesses. During this session, Kessler Consulting Inc.’s Don Ross will pull back the curtain and identify the challenges to implementing new technology, the learning curve, and what these systems offer that can help haulers consistently improve their businesses.

To get the full benefit of this workshop, participants are encouraged to view the Measuring Your Effectiveness & Improving Productivity Workshop OnDemand video currently in the WTI Library at www.wastetraininginstitute.com

Workshop Leader:  Don Ross, Kessler Consulting, Inc.

Don Ross is a Solid Waste Consultant and Project Manager specializing in collection and transfer operations. Don has over 22 years of experience managing and directing solid waste collection and transfer operations for a number of private and public sector organizations, including 13 years with Waste Management Inc. Don’s well-rounded background also includes a number of years as a municipal Solid Waste Director in Florida, and he is also a member of the Solid Waste Association of North America’s certified training faculty.